Frequently Asked Questions

Welcome to our FAQ section! Here you'll find detailed responses to some of the most commonly asked questions about our custom planter designs. Whether you're curious about materials, exchange policies, or how to choose the perfect planter for your space, we've gathered the insights you need to make informed decisions. Dive in to explore and learn more about our unique offerings!

What is your returns and exchanges policy?

Non-personalized planter exchanges accepted within 14 days.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

What is the warranty for the planters?

You'll receive a 60-day warranty for your planters—peace of mind comes standard with every pot.

Can you print in different colors?

If you don't see the color you like, you can contact us and there's a good chance we have the color you're looking for on hand.

What if my planter will be outside in 100+°F for prolonged periods?

If you require a planter that is specifically designed to withstand high outdoor temperatures, we can manufacture your planter using PETG material. Please note that color options for PETG are more limited and this material does not have a matte finish. They are marked "Outdoor."